NRWB Pay Points

The following are Customer Service Centres and Pay-Points where customers can pay and enquire for their water bills including reporting faults and applying for new water connections.

Place Pay-Point Time
Mzuzu
  • Kawiluwilu House
  • Shoprite
  • Luwinga Office
07:30am – 03:30pm
Ekwendeni Ekwendeni Scheme Office 07:30am – 03:30pm
Chintheche
  • Chintheche Scheme Office
  • Malaza Satellite
07:30am – 03:30pm
Nkhata Bay Chipopoma House

Old Nkhata Bay Scheme Office

Mpamba Satellite Office

07:30am – 03:30pm
Mzimba Mzimba Scheme Office 07:30am – 03:30pm
Rumphi Rumphi Scheme Office 07:30am – 03:30pm
Karonga Karonga Scheme Office 07:30am – 03:30pm
Chilumba Chilumba Scheme Office 07:30am – 03:30pm
Songwe Songwe Scheme Office 07:30am – 03:30pm
Chitipa Chitipa Scheme Office 07:30am – 03:30pm