1
Obtain application form from Customer Care Center at a cost of k100
2
Fill in the application form and provide your map on the form. Submit the form to the officer at the customer office.
3
Within 3 days (unless otherwise steady) the board will measure distance from the mains according to the map provided
4
A quotation will be provided to the applicant within 3 days from the day of measuring the distance.
5
Customer will be required to pay for the connection within 30 days. The minimum fee is MK60,000 to increase with distance.
6
Connection will be done within 7 days from date of payment (unless otherwise steady)