1

Obtain application form from Customer Care Center at a cost of k100

2

Fill in the application form and provide your map on the form. Submit the form to the officer at the customer office.

3

Within  3 days (unless otherwise steady) the board will measure distance from the mains according to the map provided

4

A quotation will be provided to the applicant within 3 days from the day of measuring the distance.

5

Customer will be required to pay for the connection within 30 days. The minimum fee is MK60,000 to increase with distance.

6

Connection will be done within 7 days from date of payment (unless otherwise steady)