Obtain application form from Customer Care Center at a cost of k100
Fill in the application form and provide your map on the form. Submit the form to the officer at the customer office.
Within 3 days (unless otherwise steady) the board will measure distance from the mains according to the map provided
A quotation will be provided to the applicant within 3 days from the day of measuring the distance.
Customer will be required to pay for the connection within 30 days. The minimum fee is MK60,000 to increase with distance.
Connection will be done within 7 days from date of payment (unless otherwise steady)