Contact Us
  • Contact Us
  • Address
  • Bloemwater Street, Kawiluwilu House
  • (+265) 1 310 254/255
  • Bloemwater Street, Kawiluwilu House, Private Bag 94, Mzuzu
NRWB | From Basics to Excellence
  • About Us
    • Organisation Profile
      • We are wholly owned by the Government of Malawi under...
    • Corporate Management Team
      • corporate management team
    • Stakeholder Relations
      • Stakeholder Relations
        The Board strives to ensure effective and integrated working relations with all stakeholders...
    • Corporate Social Responsibility
      • Corporate Social Responsibility
        NRWB is investing in social programmes that add value to communities and its business...
    • NRWB Webmail
  • Projects
    • Completed Projects
    • On-Going Projects
  • Operations
    • Service Areas
    • Water Quality
    • Environmental Management
  • Services
    • Fault Reporting
    • Prepaid Metering Revolution
    • New Water Connections
    • Water Bill Calculator
    • Tips Anonymous
    • Ways to Pay for Water Bills
    • NRWB Pay Points
  • Tariffs
    • Customer Categories
    • Water Tariffs
  • Opportunities
    • Tenders and Bids
    • Vacancies
  • Prince Talal Award
NRWB | From Basics to Excellence
  • About Us
    • Organisation Profile
      • We are wholly owned by the Government of Malawi under...
    • Corporate Management Team
      • corporate management team
    • Stakeholder Relations
      • Stakeholder Relations
        The Board strives to ensure effective and integrated working relations with all stakeholders...
    • Corporate Social Responsibility
      • Corporate Social Responsibility
        NRWB is investing in social programmes that add value to communities and its business...
    • NRWB Webmail
  • Projects
    • Completed Projects
    • On-Going Projects
  • Operations
    • Service Areas
    • Water Quality
    • Environmental Management
  • Services
    • Fault Reporting
    • Prepaid Metering Revolution
    • New Water Connections
    • Water Bill Calculator
    • Tips Anonymous
    • Ways to Pay for Water Bills
    • NRWB Pay Points
  • Tariffs
    • Customer Categories
    • Water Tariffs
  • Opportunities
    • Tenders and Bids
    • Vacancies
  • Prince Talal Award
(+265) 1 310 254/255 Call us
Kawiluwilu House
HomeCustomer Services

Customer Services

  • Online Bill Enquiry
  • Water Bill Calculator
  • Ways to Pay for Water Bills
  • NRWB Pay Points
  • Prepaid Metering Revolution
  • New Water Connections
  • Fault Reporting
  • Tips Anonymous

We are wholly owned by the Government of Malawi under the Water Works Act (No. 17 of 1995). Our customers consist of individual households, institutions, commercial entities and communal water points.

Recent News

  • Construction for KWSP begins year end
  • PrinceTalal Project Implementation
  • AGFUND Prince Talal International Prize For Human Development

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