Press Releases

Introducing Customer Service Charter

Sep 2018

In line with the Public Service Reforms and our desire to serve our customers better, we have developed a Customer Service Charter presented in the image below. Like most businesses, we know that our success lies in delivering excellent service to you, our customer. Our Customer Service Charter sets out our commitment to provide you, our customer, with the service you can expect – potable water and good customer service as we move from basics to excellence