Press Releases

NRWB Approved Reform Areas for Implementation

Sep 2016

Following our recent engagement with the Public Service Reforms Commission, we, at Northern Region Water Board are pleased to inform our customers, stakeholders and the general public that His Excellency, the State President of the Republic of Malawi, Professor Arthur Peter Mutharika has approved reforms aimed at improving water service delivery in our supply area.

The approved reforms, which are in line with our 2015 – 2020 Strategic Plan, are as follows:

Fast – track the implementation of Pre-paid water meters to all our supply areas.

Diversify revenue through production of bottled water.

Introduce leak detection system

Reduce non-revenue water.

We wish to express our sincere appreciation to the State President, His Excellency Professor Arthur Peter Mutharika, for approving the reforms and to the Vice President, Rt. Hon. Dr. Saulos Klaus Chilima, Chairperson of the Reforms Commission and all Commissioners for their leadership during the reform process.

We believe the reforms will drive our agenda as we move from ‘Basics to Excellence’ and ensure that all our customers have potable water at all times and the best service delivery.

We call upon all our customers and stakeholders to join us on this journey as we begin to implement these reforms. Our collective efforts will ensure that we effectively implement these reforms to the benefit of all our customers and stakeholders.