Northern Region Water Board

From Basics to Excellence


Karonga Water Supply Plant improvements

news1The Minister of Agriculture, Irrigation and Water Development, Hon. Dr Allan Chiyembekeza, MP on Monday afternoon visited the Karonga Water Supply Plant where we have constructed an additional, simpler and cost effective plant to improve water supply in Karonga.


Tree Planting at Kaning'ina Forest Reserve

news1This morning, soldiers from Moyale Barracks, students from Mzuzu Government Secondary School, Councillors and members of the Community braved the harsh rainy weather to join the Board led by Reverend Baloyi in planting trees at the Kaning'ina Forest Reserve, catchment areas for Lunyangwa Dam, Mzuzu City's source for water.


Free piped water connections at Iponga Hospital

news1NRWB under social responsibility handing over free piped water connections at Iponga hospital as prof. Peter Mwanza and the CEO for NRWB Titus Mtegha witnessing the handing over ceremony. Extra eight new water connections have been given to the surounding houses. Bravo NRWB

Update on Chitipa Water Supply Project

news1Nine months down the line and almost half way through the project period, the Chitipa Water Supply Project is progressing very well and continues to offer hope to the people of Chitipa.


Kawiluwilu Football and Netball teams

news1During weekends, we also take sometime off to unwind. And relax through various sporting activities like football and netball.


Mzuzu Shoprite Pay point now open

news10To all our valued customers in Mzuzu, please take note that we have opened a new pay point where you can pay for your water bills at the Mzuzu Shoprite Mall, next to PEP Shop.


Christmas Message from the CEO

ceoxmasmsg2016 has come and gone. Merry Christmas to all our Corporate Family.
Looking back, I can confidently say that our team and our loyal customers were one of our greatest strengths as we continued to innovate, grow and deliver an improved service.

In the year we managed among others:

 To hit 91 percent supply coverage in our supply area
 To successfully implement the Chitipa Water Supply Project financed by BADEA
 To secure financing from AfDB and OFID for the Mzimba Urban Integrated Water Supply and Sanitation project currently under implementation
 To develop and implement our Customer Service Charter including opening of a new and more spacious Customer Service Centre at Shoprite in Mzuzu.

Our biggest challenge remained poor cash flow due to non-payment of bills by some customers. This in one way greatly impacted on our operations but we continued to look for long lasting solutions.
Nevertheless, we are greatly thankful to Our Valued Customers who stood behind and supported us even when the going was tough. We promise to continue to innovate and deliver a better service that meets your expectations.

I wish you a Joyful and Peaceful Christmas.

Titus C. Mtegha


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